diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0041860415
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, wait for the OTP to be sent, then reach out to the app's support system through live chat if it doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active phone number. If your number has changed, email your updated KYC (Know Your Customer) details to the customer support system to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Once removed, download the latest version of the app from the app store. After the update, you should be able to log in and start playing without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Only earnings from gaming can be withdrawn, and bonus collections are not eligible. This withdrawal policy distinguishes the app from others in the market.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, typically taking between 30 minutes to 3 hours to complete. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is usually unrelated to the app's speed and stability, but rather a separate processing issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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